Order Statuses

Created by Jack Phillip, Modified on Tue, 11 Mar at 3:22 PM by Jack Phillip

  • Pending Payment: The order is awaiting payment.
  • Processing: The order has been paid and is awaiting completion. This usually takes between 5 to 30 minutes.
  • Phone Card Approval: Your order is waiting for a team member to update your order maximum 24 hours.
  • Restock: The item you purchased is currently being restocked. Restocking may take up to 48 hours.
  • Failed: The payment failed during checkout, typically due to issues with debit or credit card payments.
  • Completed: Your order has been successfully delivered.
  • Verification Timeout: You need to log in and resume your order to return it to the processing.
  • Pending Resubmission: You need to resubmit your game information.
  • Refund: Funds have been refunded to your wallet or manually refunded.

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